We are committed to treat your data in a lawful, loyal, transparent and secure manner, complying at all times with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD).

This Privacy Policy explains how we collect, use, store and protect your data when you access or use our digital environments and services.

We encourage you to read it carefully. If you have any questions, you can write directly to gdpr@nsign.tv.

• This Privacy Policy applies to all persons accessing and using the digital environments managed by NSIGN.TV, which include:
  
  • Corporate website: https://www.nsign.tv
  • Training platform (NSIGN Academy): https://www.nsign.academy
  • NSIGN.TV platform: https://platform.nsign.tv

  This policy applies to visitors, registered users and customers.

• Company name: NETIPBOX TECHNOLOGIES, S.L.
• TAX ID. B64315294
• Address: Gran Via Carlos III, nº 124, 8th floor, offices 2, 3 and 4, 08034 Barcelona, Spain
• E-mail: gdpr@nsign.tv

A Data Protection Delegate (DPD) has been appointed to supervise compliance with data protection regulations. For any queries or to exercise your rights, please contact gdpr@nsign.tv.

Data categories:

• Identifying, contact and navigation data.

Specific data:

• Full name (*), e-mail (*), company (*), country/region (*), telephone, company address, IP address, cookie identifiers and navigation data.

Purposes:

• Manage and respond to inquiries.
• Facilitate access to resources and communications
• To send commercial communications (where consent is given)
• To analyze the use of the website and improve the experience.

Legal basis:

• Consent
• Legitimate interest based on the management of consultations and improvement of services, without prejudice to your rights and freedoms.

Training platform (nsign.academy)

Currently, no personally identifiable data is collected directly, without prejudice to the technical data necessary for the operation of the platform (such as IP address or technical logs).

NSIGN.TV Platform (platform.nsign.tv)

Data categories:

• Identifying, professional and technical data.

Specific data:

• Username, corporate email, company, login credentials, IP address, device type, browser, activity logs.

Purposes:

• Access management and authentication
• Provision of the contracted service
• Provision of technical support
• Service improvement

Legal basis:

• Execution of the service provision contract.
• Legitimate interest in guaranteeing the safety and improvement of the service.

(*) Mandatory data to provide the service or fulfill the request.

You can find more information about the use of cookies in our Cookies Policy.

• NSIGN.TV platform data: will be deleted or anonymized within a reasonable period of time after the end of the subscription, in accordance with internal retention policies.

• Contractual, administrative or billing data: will be kept blocked for the legally required periods (e.g. 6 years).

• Data processed on the basis of consent: will be kept as long as you do not withdraw your consent and for a maximum of 3 years from the last interaction.

• At the end of these periods, the data will be securely deleted.

We indicate the legal basis for the processing of your data:

• Execution of a contract: Provision of the requested services.
• Consent of the interested party: Sending of commercial communications about our activity in general.

In these cases, we apply appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission.
• Adherence to the EU-U.S. Data Privacy Framework, where applicable

You can request more information at gdpr@nsign.tv.

• Access
• Rectification
• Deletion
• Limitation of treatment
• Opposition
• Portability
• Withdrawal of consent at any time

You may also unsubscribe from commercial communications at any time by using the link included in these communications or by contacting NSIGN.TV.

Exercise of rights

You can exercise your rights by sending an email to gdpr@nsign.tv or by post, enclosing a copy of your identity document.

NSIGN.TV will respond within a maximum period of one month, extendable to two in complex cases.

If you are not satisfied, you can file a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es/

• Encryption of communications (HTTPS)
• Role-based access control
• Secure authentication
• Activity monitoring and logging
• Periodic backups
• Incident response procedures
• Staff training and confidentiality commitments

However, no transmission over the Internet is completely secure.

NSIGN.TV may modify this Privacy Policy to adapt it to regulatory or service changes.

When the changes are relevant, we will inform you accordingly and update the date of this policy.